If it's actively leaking and causing damage, turn off the stop cock to stop more water getting in. If it's just a drip, you can leave it until we get there, but put a bowl or towel under it to catch the water.
Look under sinks, around the toilet base, behind the washing machine, under the bath (if you've got an access panel). Most leaks are in visible places where joints have worked loose or washers have failed. If you can see the leak, that saves us time tracing it.
If the leak's caused damage (wet carpet, stained ceiling, ruined furniture), take photos before we arrive. You'll need them if you're claiming on home insurance. Most policies cover water damage but check your excess and whether it's worth claiming.
If we need to get under a sink or behind a toilet, clear out any bottles, cleaning products, towels, whatever's stored there. Makes the job faster and you won't have to move wet, soapy stuff while we're working.
If it's a hidden leak causing a damp patch, work out where it is in relation to bathrooms, kitchens, or pipes. A damp patch on a downstairs ceiling below the bathroom is likely a waste pipe or shower tray. A patch on an external wall might be a burst pipe that's frozen and thawed.